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At One Mahogany Global (1MG), we are not just building a company, but crafting a legacy of leadership, innovation, and excellence in global outsourcing.
Our leadership team comprises passionate, agile, and battle-tested executives who cut their teeth in the early 2000s, when the Philippine BPO industry was beginning to bloom. From humble beginnings as frontline agents dialing into the U.S. market, we have climbed every rung of the ladder—learning, failing, winning, and ulmately evolving into world-class operators, consultants, and entrepreneurs.
By the late 2000s, we branched out independently as business owners and consultants. We have since designed and executed high-impact programs across call centers in North America, Australia, and Asia, delivering performance, growth, and strategic breakthroughs for our partners.
Mentored by two of the original seven founders of the Call Center Association of the Philippines, our team developed a sharp business ethic and a strong, values-driven approach to leadership. From designing tender proposals to closing high-value deals, we have stayed hands-on, always aligning client needs with exceptional outcomes.
Our journey is not just paved with success, it is built on valuable missteps, too. Those 15+ years of lessons in starting, scaling, and sustaining businesses have shaped us into grounded, resilient, and forward-thinking leaders. We love what we do, and that passion powers everything at 1MG.
Our people are our power. Diverse, experienced, and unstoppable, we are proud of the brains and hearts behind One Mahogany Global.
BPO Consultancy and Operations
IT-BPO Consultancy and Operations
We attract and win the right clients, then help design, structure, and launch call center operaons aligned with business goals. Our focus? Long-term profitability, growth, and people retention.
From customer segmentation to scripting, hiring to coaching— we build inbound and outbound programs that deliver on strategy and exceed expectations.
We do not just aim for average. We set bold performance targets, identify global best practices, implement efficiency-boosting tech, and develop cost-effective systems that work.
We manage what matters: leads, teams, budgets, daily metrics, and KPIs—all dialed in to achieve success for both client and company.
We grow talent from within. We ensure our teams stay sharp, aligned, and future-ready through targeted training, leadership development, and continuous upskill and cross-skill training.